Moving forward to provide top notch customer service we have discontinued all correspondence via phone and email, please do not use either method to contact us. All support issues will be handled through our new helpdesk / trouble ticket system where we have greater quality control.
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Support Notice:
Up until this point, we have been relying on traditional email and phone support to handle requests. Due to various complications, including non-delivery of replies and inquiries, coupled with growth, customer issues have been falling through the cracks on occassion. From now on, all communication will be exclusively handled via the helpdesk system you seeing as you read this.
If you have any outstanding customer service issues that have not been resolved, please submit a new trouble ticket and it will be added to the system for resolution.
Thank you!
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