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Where is my check?
If you requested a payment we generally mail checks every two weeks. Our payroll does not support foreign mailing of checks, so as of now, our only option (as stated on the site during signup) is to pay those persons via Paypal.
If you are a US member, and you have not received your check after two weeks there are several possible reasons:
1) The check was lost in the mail or stolen.
2) The address you had on file was incorrect, you informed your address should be up to date BEFORE submitting a payout request. When this happens we are unable to cancel payment because it is deducted immediately upon submission. We cannot resend payments until the funds have been returned by the paytoll company.
3) Your essays incurred chargebacks, refunds (causing deduction) or has evidence to suggest suspicious activity, in which case payments are held until it can be resolved.
If you are a non-US member, and you have not received payment via Paypal it is because you have not responded to our request to confirm your Paypal email address with us prior to sending payment. In this case, please open a trouble ticket with us with a confirmed Paypal address, your username, and your first and last name.
If you are a US member, and you have not received your check after two weeks there are several possible reasons:
1) The check was lost in the mail or stolen.
2) The address you had on file was incorrect, you informed your address should be up to date BEFORE submitting a payout request. When this happens we are unable to cancel payment because it is deducted immediately upon submission. We cannot resend payments until the funds have been returned by the paytoll company.
3) Your essays incurred chargebacks, refunds (causing deduction) or has evidence to suggest suspicious activity, in which case payments are held until it can be resolved.
If you are a non-US member, and you have not received payment via Paypal it is because you have not responded to our request to confirm your Paypal email address with us prior to sending payment. In this case, please open a trouble ticket with us with a confirmed Paypal address, your username, and your first and last name.